Warranty Policy


1. What does the warranty cover?

 

   l  All Harvey Machinery will be covered under a 2-year manufacturer's warranty. Accessories are covered under a 1-year manufacturer warranty.

   l  All Bridge City Tools are covered by a 1-year warranty.

   l  Warranties will automatically begin from the date you receive your item.

 

With our manufacturer's warranty, we guarantee to repair or replace a faulty product during the warranty period. If the product is damaged or defective, we offer a full warranty to repair or replace it within a reasonable time. All claims must be accompanied by original proof of purchase in the form of a valid receipt that displays the date and matching name of the customer on file.

 

   l  The company will assist in repairing the product at no cost if the product is still under warranty.

   l  The company will repair any broken parts of a product using new or replacement parts.

   l  The product will be exchanged with a new product if there is a manufacturer defect Harvey cannot fix.

 

2. What does the warranty NOT cover?

   l  Damage to a product resulting from negligence

   l  Damage to a product resulting from unauthorized modification of the product

   l  Damage caused by natural disasters

   l  Theft or loss of the product.