* Bridge City Tools can be purchased from our website www.bridgecitytools.de throughout Europe, except in Russia and Ukraine.

* For purchases made online with a shipping address outside EU regions, international shipping freight and additional import fees or customs duties may apply to receive the products. If a customer refuses to pay a required customs charge then they will be liable for any shipping costs back to our company Harvey Industries Europe GmbH in Germany.

* Bridge City Tools takes pride in our fast and efficient shipping process. We typically process and ship in-stock items within 2-3 business days, although during special occasions like holidays or major sales, this might be extended. Transit Time to your shipping location depends on your shipping address and couriers.

* The transit times for the shipping option chosen at checkout are separate from the order processing times and begin after the carrier receives and scans the package at their depot. 

* Prepping an order at our Facility can range from 3-5 business days. Transit Time to your shipping location depends on your shipping address and couriers.

* The advertised FLAT shipping rate is exclusive to the European Union Countries.

* Please note that any changes made to the shipping address post-order may incur additional fees. Once your order has shipped, the address cannot be modified.

* A shipping notification will be emailed out with your tracking information included once your order leaves our facility.

In the event that an item is out of stock, it will be placed on backorder and shipped once it becomes available. The estimated shipping dates provided on our website can help you gauge when a product might run out of stock. Please review these dates carefully prior to ordering.

If you are unable to handle the packaging materials and require assistance for recycling, please contact Harvey via email or phone.